Questions

Everything before you start

Can't find it? Email support@marketprompter.com. We reply within 3 days.

Getting started

What is MarketPrompter?

MarketPrompter is a creative studio for product brands. Paste your store link and we bring in your products, photos, logo and colors. Then make image ads, the copy to run with them, and product scenes you describe in your own words. Start free, no card needed.

How does it turn my store into ads?

Paste your store link. MarketPrompter reads your site and brings in your products, their photos, your logo, your colors and a short description of your brand. Pick a product and make your first ads right away. Anything it found can be changed in Brand.

Does it work with Shopify?

Yes, and Shopify stores come in best. Other store sites bring in what they can, and you can always add a product yourself with a photo. Paste your store link to see what it finds.

Can I look around before adding my store?

Yes. Open Promptí, our sample brand, and see every tool with its products, ads and copy already filled in. Nothing is charged while you look.

Making ads

How is MarketPrompter different from other AI ad tools?

You start from ads that have run for months in your niche, or from a ready-made format. Choose the headline, font, logo, colors and size, then type any change you want. Every version is saved in History. A failed run costs nothing, and on paid plans you can flag an ad that came out wrong and get the credits back.

Can I recreate a competitor's ad?

You can start from any ad you like: pick one from Top ads, look up a brand's live ads with Search a brand, or upload a screenshot. The reference guides the layout and the look. Its product, people, marks and words don't carry over, so your version shows your product and your words. Check every ad before you publish it.

Where do the Top ads come from?

Live ads from established brands in 15 niches, longest-running first, each showing how long it has run. How long an ad runs is a good sign, not proof of sales. Free accounts can open a few each day; paid plans open more.

Will the product in the ad look like my product?

Every ad starts from your own product photo, so the product should match yours. If a detail comes out different, type an edit to fix it. On paid plans you can also flag it and get the credits back.

Does it post ads for me?

No. You download your ads and copy and post them wherever you run ads or sell.

Does it make video?

Not yet. Today it makes image ads, the copy that goes with them, and product scenes.

Credits and plans

Is there a free plan?

Yes. Start with 50 credits a month, every Studio tool and Academy module 1, no card needed. When you want more, paid plans start at $10 a month.

How do credits work?

Your credits work on every tool in the Studio: ads, edits, copy, scenes and characters. Free credits renew every month, and paid plans add more. If a run fails, your credits come back automatically. On paid plans, if an ad comes out wrong, flag it within a week: we check it against your product photo and return the credits.

Do unused credits roll over?

Monthly credits refresh at the start of each billing cycle and don't roll over. Top-up credits never expire.

What if I run out?

Add 100 credits for $5 any time, with or without a plan, or move to a bigger plan.

What comes with Entry?

400 credits a month, fair credits on ads that come out wrong, and the full Academy with its certificate, prompt library and Helper Bot.

What's different on Pro?

1,750 credits a month and more Top ads and brand searches every day. Everything in Entry is included.

What about Scale?

Scale is 5,000 credits a month for big catalogs and heavy use. Email support@marketprompter.com and we'll set it up with you.

Can I switch plans or cancel?

Yes. Move between Entry and Pro, or cancel, in Billing. A cancelled plan runs to the end of the period you paid for.

Can I get a refund?

Plans are cancel-anytime and are not normally prorated. Duplicate charges, technical errors, legal requirements, and an express Terms exception are reviewed by support. A completely unused credit top-up can be refunded within 7 days; after any of that pack is used, it is non-refundable.

Is tax added?

Where we're registered to collect sales tax, it's added at checkout.

Academy

What is the Academy?

Seven modules and 50+ lessons on AI marketing: copywriting, creative, SEO and GEO, analysis and automation. Module 1 is free; paid plans open the whole Academy with its certificate path, prompt library and Helper Bot.

Will I receive a certificate?

Paid plans include the full Academy and certificate path. The Academy explains the completion requirements inside the product.

Account and support

How do I contact support?

Email support@marketprompter.com. We reply within 3 days.

How do I delete my account?

In Settings. If you have an active plan, cancel it in Billing first. Deleting removes your brand, products, ads, copy, characters and credits for good.